10. Prices & Payment
10.1 The price for Products and Services shall be as shown on the Web Site at the date of Our acceptance of Your order.
10.2 Prices for the Products do not include delivery charges which You will be charged for in addition and these are clearly displayed on the Web Site. Whilst We do offer a free delivery service in some circumstances, We reserve the right to remove this option at any time and where this is the case We will notify You of the charges to be applied at the time You place Your order.
10.3 Unless otherwise stated, all prices are inclusive of VAT or other similar sales tax. Customers may be charged Import Duties on shipments of Instant Performer. These are charged by local Customs and are beyond our control. Any Import Duties are the responsibility of the customer.
10.4 Whilst We try to ensure that all prices on the Web Site are accurate, errors may occur and prices may vary. We use an automatic system which converts the price from US dollars into a stated currency based on the then current exchange rate. You will be billed in US Dollars (USD) which will be converted to your local currency by your card issuer based on the current exchange rate. This may vary to the prices shown on our website. If You do not agree to the price, do not proceed further with Your order. If We discover an error in the price of Products or Services You have ordered We will inform You as soon as possible and give You the option of either re-confirming Your order at the correct price or cancelling it. If We are unable to contact You, Your order will be cancelled. If You cancel an order due to an error in price and We have already received payment for the affected Products or Services, You will receive a full refund.
10.5 You will be informed in writing by Us of any increases in prices for Products or Services which may have occurred between You placing Your order and Our acceptance of that order. You may cancel without any Liability any order in relation to which the price is increased.
10.6 Payment is due at the time You place Your order:
10.6.1 If you are ordering online via the Web Site, We use a third party to take Your payment by debit or credit card. When You proceed to checkout and place Your order, We will take Your personal details and card details and pass them to Our chosen credit card merchant. The credit card merchant will check and store Your data in order to process Your payment details. We have imposed obligations on our credit card merchant to protect the security and safety of Your data. In respect of each credit or debit card transaction, We strongly advise that you print off and retain a copy of the card transaction in an accessible place for future reference;
10.6.2 If You are placing orders by fax, when completing the order form please complete details of Your debit/credit card as requested on the form. Please note that fax is not a secure method of communication and We accept no liability for any loss and/or damage that You may suffer as a result of faxing Your credit/ debit card details to Us. As with online payments, Your card details and data will be passed to Our credit card merchant in order to process payment;
10.6.3 If You are placing Your order by telephone, We will ask for Your credit/debit card details in order to take payment. As with online payments, Your card details and data will be passed to Our credit card merchant in order to process payment; and
10.6.4 If You are placing Your order by post, please complete the order form and send it to Us, along with payment by way of postal order, cheque or cash in pounds sterling, to the address given. We advise You to send Your order by registered post so that its whereabouts may be tracked. We have no liability to You in respect of orders which do not reach Us.
10.7 We will not accept Your order and the Contract will not be concluded until such time as We receive confirmation from Our credit card merchant that Your payment has been authorised and/or We have received payment in full in cleared funds.
10.8 If for any reason payment in full is not made, We may withhold or suspend delivery of Products or, as the case may be, Services.